PMS connectors, your ivory number, and a unified inbox
The big one. New PMS connectors, every practice gets a real UK number on day one, and inbound calls, callbacks, web enquiries and bookings now share a single inbox.
What shipped this week, and why. Notes from Adam, founder of ivory — twice weekly, on Tuesdays and Thursdays.
The big one. New PMS connectors, every practice gets a real UK number on day one, and inbound calls, callbacks, web enquiries and bookings now share a single inbox.
We pruned ivory’s voice tool surface to the calls that actually matter, and tightened our payment webhook so retries are idempotent end-to-end.
Self-serve booking pages went live for every clinic, with optional deposits and a cancel flow that protects the diary without bruising patients.
Twice a week. No spam. Reply if you want to push back on anything.