Private GP clinics live or die on speed-to-answer. ivory picks up every call in two rings — including the 7am same-day requests, the travel vaccination panics, and the Saturday prescription calls your reception can’t cover.
Twenty-four seven. Lunch break, Saturday morning, 7pm after the last patient. Under two rings, every time. No “please leave a message”.
A form submission hits your site or a Facebook lead comes in — ivory rings them before they’ve closed the tab. Speed to lead is the single biggest conversion lever. No patient goes cold.
Connect Google Calendar, Microsoft 365 or your PMS (Dentally, Pabau, Cliniko, Semble). The booking appears before the patient has put the phone down.
Missed appointment? ivory follows up. Cancellation? ivory fills the slot from the waitlist. High-value booking? ivory takes a deposit at the point of booking so no-shows cost them, not you.
Every booked call tells Facebook, Instagram and Google which ad brought the patient in. Your paid ads finally optimise for real bookings, not form fills.
This is when reception isn’t even in the building yet. ivory was.
Works with the private gp tools your clinic already runs
A patient rings for a same-day appointment. ivory answers in two rings, triages the reason, books the right clinician and confirms — in under a minute.
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Fifteen-minute demo on your own clinic line. We’ll show same-day triage, a travel clinic booking and a repeat prescription, end to end.