Can ivory triage an urgent mole properly?
ivory is trained on the ABCDE screening criteria and your clinic’s own urgent-mole SOP. Anything suspicious is escalated in real time to the on-call dermatologist or booked into your priority slot class.
Does it handle photo intake?
Yes. ivory sends a secure upload link by SMS during the call. Images are written to the patient record so the clinician can compare on the day of consultation.
Does it work with Semble and Cliniko?
Yes — full real-time diary integration with both, plus Pabau, Heydoc and Dendrite. We can integrate with EMR-style systems on request.
Can it distinguish a medical case from an aesthetic one?
Yes. ivory has a structured intake that separates medical dermatology (acne, moles, rashes, rosacea) from elective aesthetic skin treatments, and books with the right clinician type every time.
What about isotretinoin patients?
ivory screens for isotretinoin, retinoid and recent sun exposure before booking any laser or peel, and routes back to the prescribing dermatologist if there’s a contraindication.
Will it follow up after treatment?
Yes. ivory runs your post-procedure recall schedule — 2-week peel reviews, 4-week microneedling follow-ups, 12-week laser reviews — all booked automatically from the treatment record.
