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ivory for Women's Health

A calmer receptionist for conversations that deserve one.

Menopause, fertility, coil fittings, cervical screening, menstrual health. ivory answers with warmth, books with care, and lets patients speak in their own words — without judgement, without a queue.

Book a demo What ivory does for you
A soft cream blanket folded on an upholstered linen chair beside a small plant.
What ivory does for women’s health

Five jobs, handled with the care these calls deserve.

Answers every call

Twenty-four seven. Lunch break, Saturday morning, 7pm after the last patient. Under two rings, every time. No “please leave a message”.

Calls every new lead in under 60 seconds

A form submission hits your site or a Facebook lead comes in — ivory rings them before they’ve closed the tab. Speed to lead is the single biggest conversion lever. No patient goes cold.

Books directly into your diary

Connect Google Calendar, Microsoft 365 or your PMS (Dentally, Pabau, Cliniko, Semble). The booking appears before the patient has put the phone down.

Chases no-shows & takes deposits

Missed appointment? ivory follows up. Cancellation? ivory fills the slot from the waitlist. High-value booking? ivory takes a deposit at the point of booking so no-shows cost them, not you.

Proves which ads made money

Every booked call tells Facebook, Instagram and Google which ad brought the patient in. Your paid ads finally optimise for real bookings, not form fills.

A real booking, live

A woman calls in her lunch break about perimenopause.

Real scenario from our pilot. Caller on a ten-minute break, doesn’t want to be on hold. ivory answered in two rings.

Live · Menopause consultation — lunchtime inbound call
ivory
Good afternoon, The Menopause Practice, this is ivory. How can I help?
Caller
Hi — I think I’m perimenopausal, I’m 46, my GP’s been unhelpful. I just want to see a proper specialist.
ivory
I’m glad you called. We see this every day — let me book you with Dr Greaves, she’s one of our BMS-accredited specialists and her initial appointments are 45 minutes so there’s time to actually listen. Are you on any hormonal contraception at the moment?
Caller
No.
ivory
Thank you. The initial consultation is £275 and includes a symptom review, a personalised HRT plan if appropriate, and a private prescription sent directly to your pharmacy. I’ve got Monday at 11am, or Wednesday evening at 6pm — which works around your schedule?
Caller
Wednesday evening please.
ivory
Booked with Dr Greaves for Wednesday 23rd at 6pm. I’ll send you our symptom questionnaire now — it takes about ten minutes, and filling it in before the appointment means you get more of her time on the concerns that matter to you.
Booked in Semble · Menopause consultation · Wed 23rd · 6:00pm · Dr Greaves 🕛 booked in 2m 11s

Works with the women's health tools your clinic already runs

Semble · Pabau · Cliniko · Heydoc · Stripe · GP2GP
Frequently asked — women's health

What women’s health clinics ask us.

Is ivory sensitive enough for menopause and fertility calls?
This is the vertical we’ve spent most time tuning. ivory uses a warm, unhurried voice and is trained to let patients finish their sentences, to avoid clinical-sounding jargon, and to stay calm around the reasons women are often calling — frustration with previous care, embarrassment, or distress.
Can it handle the symptom questionnaire before the appointment?
Yes. ivory sends your clinic’s pre-appointment questionnaire by SMS during the call. The completed form is written back to the patient record in Semble or Pabau before the consultation.
Will it route to a female clinician by default?
Yes, where you offer that option. We configure defaults per appointment type during onboarding — smears, coil fittings and intimate examinations route to female clinicians unless the patient asks otherwise.
Does it handle HRT review intervals?
Yes. 6-week, 3-month and 6-month HRT reviews are booked automatically from the prescription record, with a pre-review check-in captured and sent to the prescriber before the appointment.
What about GDPR for this kind of data?
Women’s health data is treated as special-category health data under UK GDPR. All processing is UK-based, encrypted, and covered by our DPA. We’ll share the full ROPA on request.
Can it warm-transfer urgent calls?
Yes — any call ivory can’t safely handle (acute bleeding, suspected ectopic, severe pain) is warm-transferred to a named clinician immediately with full context.
Hear ivory

A real women's health call, start to finish.

A patient rings to book a coil fitting. ivory answers in two rings, checks the right clinician, books the slot and sends the pre-appointment info — in under a minute.

British voice · 45 seconds · no edits

Demo call · Coil fitting
0:00 0:45

See ivory handle a menopause call, live.

Fifteen-minute demo. We’ll show an initial consultation booking, an HRT review, and the symptom questionnaire flow end to end.

Book a demo Back to overview