Initial assessments, follow-ups, sports injuries, post-op rehab, shockwave therapy. ivory answers in two rings, takes the pain score, and books with the right physio — before the next pane of the Google results loads.
Twenty-four seven. Lunch break, Saturday morning, 7pm after the last patient. Under two rings, every time. No “please leave a message”.
A form submission hits your site or a Facebook lead comes in — ivory rings them before they’ve closed the tab. Speed to lead is the single biggest conversion lever. No patient goes cold.
Connect Google Calendar, Microsoft 365 or your PMS (Dentally, Pabau, Cliniko, Semble). The booking appears before the patient has put the phone down.
Missed appointment? ivory follows up. Cancellation? ivory fills the slot from the waitlist. High-value booking? ivory takes a deposit at the point of booking so no-shows cost them, not you.
Every booked call tells Facebook, Instagram and Google which ad brought the patient in. Your paid ads finally optimise for real bookings, not form fills.
Classic MSK scenario. The patient is about to search the next clinic on Google. ivory answered.
Works with the physiotherapy tools your clinic already runs
A patient rings about lower back pain. ivory answers in two rings, triages the issue, books the first assessment and takes the deposit — in under a minute.
British voice · 45 seconds · no edits
Fifteen-minute demo. We’ll show sports-injury triage, an insurance-backed booking, and a post-op rehab block, live on your own line.